Responsibilities:
- Providing technical assessment of customer applications in pre-sales and technical support in post-sales situations.
- Work closely with the sales team, be sensitive to sales situations, able to quickly analyze a technical problem through customer’s sample evaluations, recommend and implement a solution to meet the customers’ requirements, able to deliver effective presentation and demonstration of technical solutions to both large and small technical and non-technical audiences.
- Other responsibilities include: preparing software and hardware to demonstrate Cognex’s system capabilities during Trade Shows, preparing and conducting technical seminar presentation, and supporting beta customers.
- Provide front-line technical support. Interface and coordinate with technical support group to meet customers’ satisfaction.
- Conduct Product training courses in both English and Chinese to customers.
- This position requires almost 15-25% cross-region travel time, any candidate should be willing to travel at short notice.

Qualifications:

Education :
1. BS or MS in an engineering field such as Computer Science, Electrical Engineering, Mechanical Engineering, Optics or equivalent.
2. Knowledge of optics and lighting is of benefit.

Languages : Bilingual Chinese/English is mandatory.

Professional Experience :
1. A minimum of 2 years of experience in a similar position in factory automation is required. Previous experience with machine vision or image processing systems is of benefit. Proficient in at least one of the following programming languages : VB, VB.Net, C”.Net, VC++.
2. Understanding of the PC and networking environment is an absolute must.

Personal Qualification :
1. The uppermost qualification is a working attitude of devoting to achieving team goal, and to helping customer to solve their problem in a timely and satisfactory manner.
2. Candidate should have: good communication, interpersonal, technical, organizational and presentation skills, good analytical and problem solving skills.

工作職責：
1. 提供售前客戶技術應用評估及售后技術應用及支持
2. 與銷售團隊緊密合作，對客戶的樣品進行技術分析、提供符合客戶需求的技術應用及演示
3. 在展會、技術交流會上提供公司產品系統的軟硬件支持和技術培訓
4. 與技術支持團隊一起提供現場技術支持，提高客戶滿意度
5. 能用中英文進行產品技術培訓
6. 能夠承受工作壓力，可以出差

要求：
1. 本科以上學歷，計算機、電氣工程、機械工程、光學專業，光學或照明專業知識者優先考慮
2. 中英文良好
3. 2年以上工業自動化行業相關經驗，有視覺或圖像處理系統經驗者優先考慮
4. 熟悉VB、VB.Net、C”.Net或VC++，精通計算機及網絡技術
5. 有很強的服務意識，擅長與客戶交流溝通解決應用中的實際問題
6. 溝通能力、交流能力、技術、組織和表達能力，很強的分析和解決問題的能力

康耐視公司是為制造自動化領域提供視覺系統、視覺軟件、視覺傳感器和表面檢測系統的全球領先供應商。同時也是領先的工業ID讀碼器供應商。
康耐視視覺系統幫助公司企業提高產品質量、消除生產瑕疵、降低制造成本、提供低廉的高質量產品從而超越消費者期望。
典型機器視覺應用包括檢測缺陷、監控生產線、引導裝配機器人以及跟蹤、分類和識別零件。
康耐視通過遍布北美、歐洲、日本、亞洲和拉丁美洲的辦公室，以及集成與分銷合作伙伴全球網絡為國際客戶提供服務。公司總部位于美國馬薩諸塞州波士頓附近的Natick郡。