職位描述
職位描述
The Clinical Application Specialist is responsible for providing professional onsite training to external customers and internal staff including dealers to ensure them having a clear understanding of the company products for sales efficiency. He/she has a close relationship with his/her stakeholder and works with Dr?ger Academy to promote the company products. Furthermore, he/she provides onsite technical support to seminars/meeting national wide.
崗位職責
Training
-Provide technical and clinical support to customers, and enable the user to operate devices safely and effectively
-Provide product training including workbook/ clinical application training to internal sales team/ dealers to enhance knowledge on products for sales efficiency, and make customization as when necessary
Technical/ sales support
-Participate in all seminars/meetings national wide and provide technical consultation to customers
-Provide pre-sales support for bidding like preparation for products specification, onsite questions addressing when bidding
-Prepare sales points for weak products to enhance sales efficiency
Stakeholder relationship management
-Establish a close relationship with Key Doctors/ VIPs through regular visits, and ensure they have a clear understanding of Dr?ger products and technique, so that to build up a Dr?ger brand among customers
-Work closely with Dr?ger Academy to provide onsite technical consultation for assigned geographic area
Trial of new products
-Provide onsite support to new products/ technology to customers including products specification introduction and technical questions addressing
任職要求
Bachelor or master degree in health major or a comparable combination of education and experience
3-5 years of experience in Intensive Care Unit (ICU) or Operation Room (OR) area
Professional
-English in written and spoken - advanced level
-MS Office – advanced level
-Product knowledge – expert level
-Presentation skills – expert level
Behavioral
-Cooperate and communicate – expert level
-Care about the customer – advanced level
-Persuade others – advanced level
-Learn and develop – advanced level
-Drive for result – basic level
企業介紹
德爾格是醫療和安全技術的國際先行者。德爾格 于 1889 成立于呂貝克，作為一個家族經營的企業已經歷經第五代，走向了全球并且列入 DAX 指數。我們的長期成功來自于以價值為中心的公司文化和四種核心優勢：與客戶緊密合作、員工的專業知識、不斷創新和卓越的質量。
