Staff Customer Quality Engineer - 高級客戶質量工程師Job De****ion: Staff Customer Quality Engineer will be responsible to support Power Integrations customers in China on timely quality problem resolution to ensure customer satisf****. This person will act as a technical interface between factory and the customers in resolving customers’ production and field quality problems, thereby promoting PI’s quality value. Will report to director of Quality and Reliability in Power Integrations headquarters.Work closely with and receive guidance from Sales director in Power Integrations at Shenzhen, China on a day-to-day basis.Assist PI Sales teams in China and Taiwan on customer quality mattersVisit customers as necessary to resolve customer satisf**** arising from production, field failure and other quality issuesPerform initial system level ****uation of customer applications for verification of problems as reported by the customerPrepare preliminary reports in English and Chinese for customers and the failure analysis engineers at PI HQ. Facilitate and manage the problem resolution with support from Engineering counterparts in company headquarters.Obtain failure analysis data and results from his/her counterparts in company headquarters failure analysis engineering groups and prepare failure analysis reports in English and Mandarin.Provide comprehensive technical reports to customers on results of IC level and power supply level failure analysis.Assist customers on application level corrective ****s and countermeasures, if applicable, to prevent or improve field failures. Experience and Skill Requirements:Must have excellent verbal and written communication skills in Mandarin and English.Must have direct experience in customer interface on resolution of customer quality problems.At least 5 years of engineering experience in Switch-mode Power Supply applications, technical problem solving, and analog, and/or mixed signal integrated circuit devices.Experience in failure analysis of power conversion ICs, both digital and analog, and/or mixed signal IC devices.Hands-on experience in failure analysis, and electrical fault isolation using curve-tracers, oscilloscopes, etc, at IC levelAbility to interpret system level schematics & IC level schematics is an added advantage. Education:BS. degree in electrical engineering or equivalent technical discipline with ≥8 years of experience.MSEE or equivalent discipline with ≥5 years of working experience is preferred.

About Power Integrations
Power Integrations, Inc., is a Silicon Valley-based supplier of high-voltage integrated circuits and other high-voltage components used in energy-efficient power conversion. The company’s innovative technologies enable compact, reliable AC-DC power supplies for a vast range of electronic products including mobile devices, TVs, PCs, appliances, smart utility meters and LED lights. Since its introduction in 1998, Power Integrations’ EcoSmart? energy-efficiency technology has prevented billions of dollars’ worth of energy waste and millions of tons of carbon emissions. Reflecting the environmental benefits of the company’s products, Power Integrations’ stock is included in the NASDAQ? Clean Edge? Green Energy Index, The Cleantech Index?, and the Ardour Global IndexSM. For more information, including design-support tools and resources, please visit www.powerint.com; visit Power Integrations’ Green Room for a comprehensive guide to energy-efficiency standards around the world.

關于Power Integrations
Power Integrations, Inc.是一家提供用于高能效電源轉換的高壓集成電路和其他高壓元件的供應商，總部位于美國硅谷。該公司所取得的技術創新，可幫助包括電視機、PC、家電、智能電表和LED燈在內的大量電子產品設計出小巧緊湊、性能可靠的AC-DC電源。自1998年問世以來，Power Integrations的EcoSmart?節能技術已節省了數十億美元的能耗，避免了數以百萬噸的碳排放。由于其產品對環境保護的作用，Power Integrations的股票已被歸入到NASDAQ? Clean Edge?綠色能源指數、The Cleantech Index?和Ardour Global IndexSM下。如需包括設計支持工具及資源在內的更多信息，請訪問www.powerint.cn；Power Integrations網站中的綠色空間提供了全球能效標準的綜合指南。